When you find a leak, the first thing that you need to do is try and stop the leak at the source if at all possible. This will hopefully minimize the "collateral damage" to cabinets, flooring and drywall. Shut the main water valve off if necessary. 

 

The 2nd step is to call me (317-248-9668) or use the emergency on-call pager (317-320-0028) if this is truly an emergency.  In Curly's case above, calling 911 would be the best thing to do.

 

If water has significantly damaged cabinets or drywall, I always recommend that the customer contact a company that does water damage repair (Indiana Restoration Services, A&D Hydraclean or Boldens to name a few). These companies are the experts in terms of what needs to be done and how to work with insurance companies. Attempting a dry out on your own squarely places all liability on the shoulders of the homeowner. If mold develops later on as a result of a poor dry out, the insurance company can and will deny the claim.