Stainless steel water heater connections

I had a customer call me with a problem with low water pressure throughout the whole house. Typically this is indicative of an obstruction at either the hot or cold water connections at the water heater. The water heater was installed with stainless steel hose connections and the hot side was almost completely obstructed from

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If your sump pump and battery back-up look like this, you may have bigger problems under the pit lid

I have been a plumber now for 27 years. The older I get, the less tolerant I am of poor workmanship when it comes to plumbing. This job was in a home in Brownsburg and it looks like it was put together by a 5 year old. The primary sump pump was 13 years old

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A simple fix for a water softener

A customer texted me on a Sunday morning with a problem with her water softener. She could hear water constantly running and didn’t know what to do. The water softener needs to be either serviced or replaced, but the short-term solution was to get the softener by-passed. I asked the customer to send me some

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A simple fix for a ceiling leak

Two homeowners have called me in the last two weeks with a problem of water coming through the ceiling from 2nd floor bathrooms. With a problem like this, the last thing that I do is to cut drywall, especially with a textured ceiling. I always look at the tub, shower door and anything else that

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Do you have a service request? don’t call, write!

As technology and social media continue to change, I now receive service requests via phone, text message, e-mail and Facebook message. My preferred format for service requests is by e-mail since these are easier for me to track and respond to. If there is an emergency, obviously calling the emergency service number is suggested. Your

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Plumbing advice for thanksgiving

Here is a link to this month’s newsletter. Happy Thanksgiving! ​Plumbing Advice for Thanksgiving

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Don’t forget to disconnect your garden hoses!

This picture was taken several years ago in my neighborhood. Don’t be that guy/gal that forgot to disconnect the garden hose and had to deal with a mess and costly repairs down the road. Want to do a random act of kindness? Disconnect your neighbor’s garden hoses if you see them still connected!

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High wind warning for homeowners with gas water heaters

There are excessively high winds today (November 12, 2015) in Central Indiana. For those of you with gas fired tank type water heaters, there is a chance that these high winds can literally blow out your pilot light which will eventually mean no hot water. The newer style water heaters have a sight glass that

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Can a plumber become a ted fellow?

Can a plumber become a TED Fellow? Wait… who’s TED and what is a TED Fellow? TED stands for Technology, Entertainment and Design and is a non-profit organization that began as a conference in 1984. TED’s mission is to spread ideas over a wide range of topics through TED Talks and other formats. A TED

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Smelly water in Brownsburg. It’s not what you may think.

If you live in Brownsburg and have smelly water at your bathroom sink, don’t be so quick to call the Water Department to file a complaint. I have a customer who built a home in Hession Farms in Brownsburg a little over a year ago and after two months, the bathroom sink in the master

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